How to add a program support contact

Our support team handle all technical support issues, but if an employee has a general support enquiry (e.g. their data is incorrect, they have a question about your program, etc.) you need to provide a method of contact.

You can use either an email address (ex. HR@OurCompany.com) or a support ticketing system URL (ex. support.ourcompany.com)

How to add program support contacts

1. Login to your Administrator account
2. Click System Settings
3. Click the Support tab
4. Click the pull-down arrow and select the contact method (email address or ticketing system URL
5. Enter the email address or URL
6. Click Save