How to grant access to a Director’s account

A Director can grant someone else (ex. Administrative Assistant) access to their account, so that somebody else can interact and issue rewards on their behalf.


Good to know

  • Director Account Sharing must be enabled
  • The Director's employee profile must be flagged as a Director
  • Only one person can be provided with access to the Director's account at a time


How to enable Director account sharing

  1. Login to your Administrator account
  2. Click Settings
  3. On System Settings tab, set Allow Director Account Sharing to Yes
  4. Click Update Settings


How a Director grants someone else access to their account

  1. Director logs into their Employee account
  2. Click the Account Details cog
  3. Click Account Access
  4. Click inside the Grant account access to: box
  5. Type the person’s name until recognized, then select it

Note: An Admininstrator can do this, with express permission from the Director, by impersonating the Director from the Administration system.



Was this article helpful?
0 out of 0 found this helpful



Please sign in to leave a comment.

Have more questions?
Submit a request