Service Awards

The Service Awards feature can automatically recognize employee employment anniversaries and onboarding milestones (ex 1 week, 1 month, 1 year, 5 years, 10 years, 20 years, etc) with a pre-written Wall post.
Here is an example of how Service Award Recognitions appear on the Wall:

Good to know

  • Financial or Perk rewards can be attached (if available): You configure the reward amount or select up to 3 Perks for the recipient to choose from
  • Service Award Recognition posting dates are calculated using the Start Date stored in employee profiles
  • The Service Award Recognition is posted to the Wall at 11am in the recipient's time zone
  • Managers are given 30 days advance notice of upcoming Service Awards, and can be given the option to decline an upcoming award or pre-load a congratulatory message that will post below the recognition on the Award date
    Note: Once submitted, pre-loaded congratulatory messages cannot be edited
  • Colleagues (same Manager) can be notified about Long Service Awards
  • Service Awards can be pinned to the top of the Wall for up to 5 days
  • Service Awards can be printed for handing out at a ceremony or hung in a frame
  • The Service Award will get posted to the Wall along with other Recognitions
  • Contractors can be prevented from receiving a Financial reward with their Service Award
  • Contractors cannot be prevented from receiving a Perk reward with their Service Award

Review/Adjust Service Award Settings

  1. Login to your Administrator account
  2. Click System Settings
  3. Click Service Awards in the left nav menu, select Service Award Settings
    If you do not see this, contact your Account Manager to enable Service Awards
  4. There are 5 settings, with Help text for each
    • Notify Colleagues
    • Pin to Wall
    • Line Manager Decline
    • Printed Certificate
    • Contractor Financial Service Award
  5. Click Update Settings to save your changes
    Note: Service Award Settings apply to all Service Awards you create

How to create a Service Award

Create a separate Service Award for each work anniversary/milestone you want to recognize:

  1. Login to your Administrator account
  2. Click System Settings
  3. Click Service Awards in the left nav menu, select Manage Awards
  4. Click Add Service Award
    1. Start Date:  Date you want to begin Recognizing employees for this milestone (for new programs this is usually the Launch date)
    2. End Date: Leave blank; Only used if you want the particular service award to stop recognizing on a set date
    3. Type: Select Long Service (ex 1 year) or Onboarding (ex 1 week)
    4. Years/Weeks: Select the milestone year or week you are recognizing
    5. Message:  Select a pre-written message from the list or write your own (if enabled), then click Select Messge
    6. Badge: Select a Badge from the list, then click Select Badge Title
    7. Select a Badge Title from the list, then click Save Badge
    8. Reward Type:   Select None, Monetary Reward (if available), or Perk Reward (if available)
    9. Click Add Service Award
  5. Repeat for each milestone you want to recognize
See How to update Service Awards to make changes to existing Service Awards
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