Add/Edit/Remove Administrators

There is one Primary Administrator for your recognition program (initially set when your recognition program was created).  This is the only person who can add/edit/remove other Administrators. 

There are 3 different Administrator roles:

  • Full User - Can do everything that the Primary Admin can do, except edit other Admins
  • Analysis User - Can only view Analysis pages and reports
  • Technical User - Can only view Settings related to SSO and Integrations, and the Employees tab to view data errors

 

How to add an Administrator

  1. Login to your Primary Administrator account
  2. Click Settings
  3. Click Administrators
  4. Click the add a new administrator inline link
  5. Fill in the form with Forename, Surname, Email, Role
  6. Click Add
    A welcome email with link will be sent to the new Administrator

 

How to edit an Administrator

  1. Login to your Primary Administrator account
  2. Click Settings
  3. Click Administrators
  4. Locate the Administrator you want to update
  5. Click the 3 dots to the right of the Admin, select Edit
  6. Update the form
  7. Click Update

 

How to remove an Administrator

  1. Login to your Primary Administrator account
  2. Click Settings
  3. Click Administrators
  4. Locate the Administrator you want to update
  5. Click the 3 dots to the right of the Admin, select Delete
  6. Click Confirm

 

How to reset an Administrator's password or two factor authorization

  1. Login to your Primary Administrator account
  2. Click Settings
  3. Click Administrators
  4. Locate the Administrator you want to update
  5. Click the 3 dots to the right of the Administrator, select Reset Password or Reset 2FA
  6. Click Confirm
    Password Reset:
    An email with link will be sent to the Administrator
    2FA Reset: No notification email will be sent


To change Primary Administrator, contact support@workstars.com.

 

 

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