Payroll Transfer is one of the Financial Reward redemption options for employees.
If this feature is enabled, an employee can request that their reward balance be transferred to payroll and be received in their regular paycheck.
Note
You will need to manually process payroll transfer orders on a regular basis, for example, weekly or bi-weekly
Good to know
- The admin portal dashboard will show a Queued Orders to Process notification
- Payroll transfers transfer the entire remaining account balance to the employee's paycheck
- Financial reward recipients can bank their rewards for a single, larger payroll transfer
- Financial reward recipients can opt to redeem some balance for gift cards or company rewards/swag before transferring remaining balance to their paycheck
- If running a global program, contact your account manager for assistance with or questions about point conversion rates
Warning!
- When you process the orders in the admin system, they will be flagged as Downloaded
- No other action will happen in the recognition program
- It is then your responsibility to follow through with fulfilling the orders using whatever process your company uses for payroll transfers
How to enable payroll transfers
- Login to your Administrator account
- Click System Settings
- Click Redemption
- Click Settings
- Set Payroll = Yes
- Enter Support Email address
- Enter Instructions that explain submission deadlines, processing timelines, etc
- click Update Settings to save
- Click Configure in the left-nav menu
- If a global configuration, locate Country, click Change
- Locate Payroll, click Enable
- Set minimum balance transfer amount, click Confirm
- Repeat steps 10 - 12 for each country you operate it
Note
- Point conversion rates used in multi-country configurations should be reviewed annually and adjusted for changes in exchange rate or cost of living, if necessary
- See How to process payroll transfer orders for details on required ongoing processing steps
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