How to give Ad Hoc Rewards

 

Ad Hoc Rewards can be given to an individual employee or in bulk to a list of employees.  The Reward points are instantly credited to the recipient's account balance and can be used towards the redemption options you have configured (gift cards, reward catalog, or Payroll Transfer).

 

Good to know

  • This will instantly credit the recipient's account balance with points
  • There’s no ability to control what the recipient spends it on (Gift Card, Payroll Transfer, Company SWAG Catalog, if available)
  • Bulk Ad Hoc Rewards are not posted to the wall
  • Ad Hoc Rewards are not aligned to any of your company values
  • Individual Ad Hoc Rewards can optionally be posted to the Wall and will show as coming from the CEO/MD
  • Email notification to the Recipient will state that the reward came from the company

 

How to give an Individual Ad Hoc Reward

  1. Login to your Administrator account
  2. Click the More tab, select Ad Hoc Rewards
  3. Click Give Reward, select One By One
    • Employee: Type last name, select when recognized
    • Value: Number of points or monetary value
    • Reason: Reason for the reward
    • Post to Wall: Check box for Yes
  4. Click Give Reward
    Note:  There is no confirm button or un-do; the Reward is credited immediately

 

How to give a Bulk Ad Hoc Reward

Before starting, contact your Account Manager to confirm that your company has enough Float funds to cover the Ad Hoc Reward

  1. Login to your Administrator account
  2. Click the More tab, select Ad Hoc Rewards
  3. Click Give Reward, select From CSV File
  4. The CSV file must include:
    • Employee ID
    • Value
    • Reason
  5. Drag and drop the CSV file into the upload box or navigate to it and upload
    Note: If there are errors in your data, an error log will show you what is wrong so that you can fix and retry
  6. Click Submit
  7. Note the total liability, then click Confirm
    Note:
      There is no un-do; the Reward is credited immediately

 

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