How to give a Recognition from the Administrator portal

An Administrator can give a Recognition on behalf of the CEO to one or more employees, departments, countries, or the entire company.

 

Good to know

  • You can either Recognize one or more employees or Recognize a department or the entire company
  • By default, the recognition will come from your CEO/MD, but you can choose any employee
  • Recognitions do not require Reward
  • If a Financial Reward is attached to the Recognition, this will instantly credit the recipient's account balance with points
  • If a Financial Reward is attached to the Recognition, the 'cost' of the reward does not subtract from any budget holder's financial budget
  • If a Financial Reward is attached to the Recognition, there is no ability to control what the recipient spends it on (Reward Card, Payroll Transfer, Company SWAG Catalog, if available)
  • If giving a Financial Reward to a large number of employees, confirm with your Account Manager that you have enough Float to cover it
  • If Perks are enabled, only those Perks that are configured for Auto Redemption (Manager Approval not required) will be available to attach to the Recognition
  • Unlike Ad Hoc Rewards, this is tied to Company Values and is posted to the Wall
  • Unlike Ad Hoc Rewards, this does not require any attached reward
  • Unlike Ad Hoc Rewards, you cannot bulk upload a list of reward recipients, however you can manually select multiple recipients one at a time

 

How to give a Recognition from the Administrator portal

Before starting, if you are issuing a financial reward to a large group contact your Account Manager to confirm that your company has enough Float to cover the Recognition Reward.  If the float account runs dry, all redemptions get suspended until it's topped up.

  1. Login to your Administrator account
  2. Click the Recognition tab
  3. Click the green + Recognition button and follow the Wizard
  4. If giving a Financial Reward, note the total point cost and ensure you have enough Float to cover it BEFORE clicking Send Recognition
    Note: There is no un-do; Recognition and Reward (if any) are posted immediately
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