How to give a recognition from the administrator portal

A Full User Admin can give a recognition on behalf of the CEO to one or more employees, departments, countries, or the entire company.

Good to know

  • You can either Recognize one or more employees or Recognize a department or the entire company
  • By default, the recognition will come from your CEO/MD, but you can choose any employee
  • Unlike ad hoc rewards, this is tied to company values and is posted to the wall
  • Unlike ad hoc rewards, this does not require any attached reward
  • Unlike ad hoc rewards, you cannot bulk upload a list of reward recipients, however you can manually select multiple recipients one at a time
  • Recognitions do not require reward
  • If a financial reward is attached to the recognition, this will instantly credit the recipient's account balance with points
  • If a financial reward is attached to the recognition, the cost of the reward does not subtract from any budget holder's financial budget
  • If a financial reward is attached to the recognition, there’s no ability to control what the recipient spends it on (cards, swag, or payroll, if available)
  • If giving a financial reward to a large number of employees, confirm with your account manager that you have enough financial float to cover it
  • If Perks are enabled, only those perks that are configured for Auto Redemption (manager approval not required) will be available to attach to the recognition

 

How to give a recognition from the administrator portal

Note

  • Before starting, if you are issuing a financial reward to a large group, contact your account manager to confirm that your company has enough financial float to cover the cost of the recognition reward
  • If the float account runs dry, all redemptions get suspended until it's topped up
  1. Login to your Administrator account
  2. Click the Recognition tab
  3. Click the green + Recognition button and follow the Wizard
  4. If giving a financial reward, note the total point cost and ensure you have enough financial float to cover it BEFORE clicking Send Recognition

Warning!

  • There is no un-do
  • The reward is credited immediately, and email notification is sent to the recipient(s)

 

 

 

 

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