Your Company Reward/SWAG Catalog allows you to create your own catalog of items that you curate for your employees to redeem. Catalog content can be items you procure from your own suppliers, for example, company logo merchandise/SWAG (Stuff We All Get), other pre-paid gift cards, charity donations, local event tickets, etc., as long as you are able to fulfill the orders through an external process.
Note
You will need to download and process employee orders on a regular basis (ex. weekly or bi-weekly)
Good to know
- The downloaded order file gives you all of the relevant detail to be able to organize the delivery or fulfillment
- See How to process your reward (SWAG) catalog orders for additional instructions
How to setup your company reward/swag catalog
Step 1 - Settings
- Login to your Administrator account (must be the primary account or technical user)
- Click on System Settings at the top
- On the left-hand menu, click Redemption and then select Settings
- In the Your Catalogue section, set Your Catalogue = Yes
- In the Redemption Enquiry Email box, enter an email for your employees to contact if they have any questions about an order
- In the Terms and Conditions box, enter appropriate content, for example, things like how often you are going to process orders, they are responsible for checking that the details of their order are correct, etc.
- Click Update Settings
- On the left-hand menu, click Configure
- Click Enable against Your Catalogue, then click Confirm
- If you are running recognition across multiple countries, click on Change next to each country you want the catalog enabled in, then click Enable next to Your Catalogue, then click Confirm
- Repeat for each country where you want the catalog enabled
Note
- You should now see a Redeem tab appear in the main menu
- If you don't see this, press F5 on your keyboard to refresh the page
Step 2 - Add products to your company reward/swag catalog
- Click on the Redeem tab, select Your Catalogue
- Click Add Product
- Follow the wizard to create your products
Warning!
As soon as you add a product it will become visible to your employees, and they will be able to order the item using their balances
Good to know
You will need the following information to create a catalog product:
- Product code
- Product name
- Description
- Category
- Delivery method
- Image (minimum 300px by 300px, and PNG, GIF, or JPG format)
- Country
- Pricing
Step 3 - Process/fulfill orders placed through your company reward/swag catalog
Warning!
- When you process the orders in the Admin portal, they will be flagged as Downloaded
- No other action will happen in the recognition program
- It is then your responsibility to follow through with fulfilling the orders using whatever process your company uses
As this is your own catalog, managed by you, you will need to download and fulfill orders. See How to process your company reward/swag catalog orders.
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