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Workstars Support
Operational Tasks (HR)
Operational Tasks (HR)
How-To documents covering ongoing operational activities and functions for Admins
Employee Data Maintenance
Articles: 6
'Offline employees' process
How to review and resolve Single Sign On (SSO) errors
How to check status of Merge HR data sync and troubleshoot any issues
How to add and manage employee data (manual configuration)
Director's Flag
How to grant access to a Director’s account
See all 9 articles
Budget Maintenance
Articles: 2
How to manage Perk Token budgets
Point Conversion Rates - Global configuration
Reward Processing
Articles: 2
How to process Payroll orders
How to process SWAG catalog orders
Recognitions and Awards
Articles: 6
How to adjust an employee’s reward balance
How to extend the expiration date of a perk
How to approve a Manager-declined Service Award
How to give a Recognition from the Administrator portal
How to give Ad Hoc Rewards
How to create and run a Company Award
See all 14 articles
Reports and Trends
Articles: 6
Reports (Performance, Perks, Service Awards)
Trend Reports
How to download employee data
How to download a Recognitions report
What are Reporting Groups?
Company Report
See all 8 articles
Administrator Accounts
Articles: 1
Why can't I use certain e-mail addresses for my administrators?