How to grant/delegate access to a director’s account

A Director can grant someone else (ex. administrative assistant) access to their account in order to interact and issue rewards on their behalf.

Good to know

  • Director Account Sharing must be enabled before any director accounts can be shared
  • The director's employee profile must be flagged as a director
  • Only one person can be provided with access to the director's account at a time
  • Any financial reward initiated from the director's account will debit the director's budget, not the designee's

 

How to enable director account sharing

  1. Login to your Administrator account
  2. Click the Employees tab
  3. Click the Settings cogwheel
  4. Set Do you want directors to be able to share access to their account? to Yes (default)
  5. Click Save

 

How a director grants someone else access to their account

  1. Director logs into their Employee account
  2. Clicks the Account Details cogwheel
  3. Clicks Account Access in the left nav menu
  4. Clicks inside the Grant account access to box
  5. Types the person’s name until recognized, then selects it

Note

An admin can do this, with express permission from the director, by impersonating the director from the admin portal

 

How a director revokes someone else access to their account

  1. Director logs into their Employee account
  2. Clicks the Account Details cogwheel
  3. Clicks Account Access in the left nav menu
  4. Clicks Revoke Access

Note

An admin can do this, with express permission from the director, by impersonating the director from the admin portal

 

How an authorized employee can access a director's account

  1. Employee logs into their own Employee account
  2. Clicks the Account Details cogwheel
  3. Clicks Access Login List
  4. Clicks Login as User for the director they want to impersonate
  5. To return to their own account, the employee clicks Back to My Account in the top right margin

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