If you are not using HR Data Sync to automatically manage your employee data changes, then you will need to manually add, change, and remove your employees using your Administrator account.
Note
- If this is the first time you are uploading your employee data, please ensure you have set up your reporting groups and departments before continuing
How to add employees/starters by CSV file upload
For the initial import (or if you have a big increase in employees) you can import them in bulk by creating and uploading a CSV file containing all the employee data requirements (name, job title, email, etc.):
- Log in to your Administrator account
- Click the Employees tab, select Employees
- Click Add Employee
- Select the CSV File option
- Review the CSV file requirements (this tells you which fields are required, and which are optional) and create your CSV file
- Click Start and follow the wizard (the system will provide error reports during the upload process to ensure all information provided is complete)
- Once your file has been processed all employee accounts will be listed under the Employees tab
- After uploading your employee data, flag your directors
Warning!
- If the recognition program is live (launched), Welcome emails will automatically be sent to each new employee added
- If the program is in pre-launch phase, Welcome emails will NOT be sent until the program is launched
How to add employees/starters one by one
If you only have a few new employees to add, you can add them one by one:
- Log in to your Administrator account
- Click the Employees tab, select Employees
- Click Add Employee
- Select the One by One option
- Complete the form with the employee's details
- Click Add Employee (your new starter will automatically be sent a welcome email with a link to register if your program is live)
How to update/edit employee data
If you need to update any of your employees' data (name, job title, email, etc.), the changes must be made individually:
- Login to your Administrator account
- Click the Employees tab, select Employees
- Locate the employee you want to update
- Click Manage
- Update the employee's details as needed
- Click Update
How to remove/delete an employee (leaver)
If you want to remove an employee (i.e. if they have left the company), they must be deleted individually:
- Login to your Administrator account
- Click the Employees tab, select Employees
- Locate the employee you want to remove
- Click the down arrow next to the Manage button and select Remove Account
- Read the information in the modal and click Confirm
Warning!
There is no undo function, removal is instant and permanent
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