If you have employees located in multiple countries and are using Financial Rewards, Point Conversion Rates will be set to account for exchanges rates.
If you are enabling and configuring a Redemption Card for a country and the Points Conversion Rate is not already setup for you, contact your Account Manager.
Points Conversion Rates used for each country in a Global configuration should be reviewed annually and adjusted for changes in exchange rate or cost of living, if necessary. Contact your Account Manager for assistance with annual reviews.
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